Payment & Security Policy

At MUSCLE MACHINES, we are committed to providing a safe, secure, and transparent checkout experience. This page outlines all the details about payment methods, transaction security, and VAT.

1. Accepted Payment Methods

We accept the following secure payment options:

  • Credit & Debit Cards: Visa, Mastercard, American Express
  • PayPal
  • Google Pay
  • Shop Pay
  • UnionPay
  • Discover & Diners Club

All payments are processed through PCI-DSS compliant providers, and your card information is never stored on our servers.

2. Checkout Security

  • All transactions are protected using SSL encryption.
  • Your personal and payment information is securely transmitted to our payment processors.
  • We take every measure to prevent unauthorized access and ensure your data is safe.

3. VAT Notice

  • We are not currently VAT registered.
  • Prices shown on the website do not include VAT, and no VAT will be added at checkout.
  • Customers will not receive a VAT invoice.

Example notice on checkout or product page:
VAT Notice: We are not currently VAT registered. Prices shown do not include VAT, and no VAT will be added at checkout. VAT invoices will not be issued.

4. Payment Confirmation

  • Once your payment is successfully processed, you will receive an email confirmation with your order details.
  • If payment fails, your order will not be processed, and no charges will be made.

5. Refunds & Disputes

  • Refunds for approved returns will be issued to the original payment method within 7 business days.
  • If you have questions regarding charges, disputes, or refunds, contact us at sales@musclemachines.uk or 0333 880 8355.

6. Contact Us

If you have any questions regarding payments, security, or VAT, our customer support team is here to help:

MUSCLE MACHINES
Operating under Business Labs Pro Ltd (Registered in the UK)

Address: 71-75 Shelton Street, Covent Garden, London WC2H 9JQ, UK
Phone: 0333 880 8355
Email: sales@musclemachines.uk
Company Registration Number: 15835019

Customer Service Hours:
Monday – Friday: 9:00 AM – 5:00 PM (UK Time)